Linkware's suite of Enterprise Resource Planning products equips business, large and small and in a variety of industries, with powerful capabilities to manage enterprise-wide systems, resources, teams, and data. Our ERP software integrates critical operations, including development, manufacturing, sales and marketing.

Typical Modules in ERP Systems

The Manufacturing module supports manufacturing-related activities such as plant engineering, scheduling production and materials requirements, managing workflow and processes, quality control, and cost control.

The Supply Chain module is concerned with ensuring timely supplies of acceptable quality materials by improving inventory control and purchasing functions, supplier performance monitoring, etc.

The Customer Relations module facilitates marketing-related activities, such as sales and distribution functions, commission calculations, and customer support. The Financials module attends to accounting and cash flow management functions, including accounts receivable, accounts payable, cash flow control, and general ledger.

Additional modules include Human Resources Management (including payroll), Project Management, and Data Warehousing.

Linkware's Online Testing Engine (assessment system) is highly innovative, well maintained, and regularly enhanced by our team of experts. Linkware recognizes that our Online Testing Engine is easier, faster, less expensive, and more secure than traditional paper tests. In addition, Linkware implements advanced features such as adaptive and interactive testing. Our Online Testing Engine allows you to efficiently evaluate a candidate through a fully automated, fast, accurate, and reliable system.

Benefits of Online Testing Engine:

• Ease of Use
• Flexibility in Usage
• Real Time Results Analysis
• Reliable and Accurate
• Monetize Your Package
• Safe & Secure
• Complete solution for Offline and Online Testing
• Comprehensive Report Management

Linkware's Human Resources Management System is a comprehensive solution for the efficient management and development of your HR department.

The benefits of a Human Resource Management System:

• HR processes are automated, regulated, and streamlined, resulting in time and cost savings.
• HR information is converted and stored electronically, resulting in increased accessibility. Electronic storage is safe and secure.
• Employee information can be accessed quickly and easily. Information is organized and complete.
• Your HR team can focus on critical tasks, instead of administrative tasks. You can increase your organization's strategic human resources capabilities.

Linkware's Online Chat Management System is a critical component of your company's online customer service strategy. With Linkware's OCSM, an authorized user(s) can provide live assistance to your website's visitors. Our OCMS is cost effective and can help increase conversion for your website.

Online Chat Management System features include:

• Administrator can create an invitation to chat based on the web page a given visitor is viewing, allowing you to offer personalized service and also develop more effective, targeted marketing campaigns.
• Multiple customers can be serviced by administrator simultaneously
• Requires minimal effort to support visitors and potential customers
• Increases conversion-to-sales rate
• Easy to use, safe and secure, and password protected

Coming Soon....

Linkware's Support Ticket Management System is the perfect solution for alerting your company or team of issues, concerns, and actionable items. Our STMS offers intuitive support system workflows, dashboards, and reporting, and is scalable and dynamic to meet the size of your company and the needs of your business. With our STMS, you can address issues efficiently and offer superior customer service.

Benefits of Support Ticket Management System:

• Automated, error free capture of requests from web portal
• Effective communication to support customers through comments feature
• Requests managed according to Service Level Agreement
• Tickets auto assigned to support team based on defined hierarchy
• Automatic escalation if tickets are not solved within allotted time
• Extensive reports & analytics to improve the efficiency of support team & sales team

Coming soon....

EManSys is a Content Management System developed and exclusively offered by Linkware. EManSys allows you to have control over the following aspects of your website: user creations, permission controls, bulk mail sending, article publishing, mail group, news & events management, contact us, feedback, text management, images & video management, questionnaires, ads management, and more.

Without any technical training, you can make changes quickly and easily, saving you time and money.

Linkware's online Hotel Reservation System enables hotels, motels, and travel websites to provide customers with real time availability and room booking functionality. You manage room types, rates, and booking options while your Hotel Reservation System manages reservations and generates valuable reports.

Features for Administrator:

• Hotel Management Configuration
• Add, Edit, Delete room types & rooms details
• Add, Edit, Delete rates with tax details
• User Management with foolproof permission settings
•  Room Allotment & Block
•  Check Booking Status
•  Cancel Booking Status

General Reports:

• Sales Report
• Booking, Cancellation Report
• Room Allotment & Block Report
• Weekly, Monthly, Yearly Report
• Cancellation Report

Linkware's cloud Customer Relationship Management System delivers a complete, real-time snapshot of your customer experience, from leads to order management and up sales and renewals to service.

Benefits of Customer Relationship Management System:

• Instantly alerts responses and systematically prioritizes critical leads allow you to promptly respond to customers and capture sales
• Improves customer service productivity and reduces case resolution times
• Improves sales performance through forecasting, up sell and commission management
• Streamlines quote-to-order processes
• Provides clear visibility into sales, service and marketing performance
• Provides complete access to customer relationship management, with multiple views such as by customer, by date or by program.
• Organizes future needs and provides monthly alerts, so you can schedule targeted mailings and utilize a second-tier alert as deadlines approach

Linkware's Project Management System supports project scheduling, budgeting and cost control, resource allocation, collaboration and communication, documentation, quality management and more. Our Project Management System automates administrative tasks, such as updating project plans, analyzing time sheets, tracking progress, and creating reports. Less administrative tasks mean capacity, time, and cost savings for you.

Project Management System features include:

• Project visibility, which shows the project as a whole. Project visibility enables you to accurately predict the results of various project constraints (scope, time, costs, etc.).
• Resource visibility, which shows the resources available in a project. Resource visibility enables you to appropriately prioritize and distribute work.
• Metric visibility, which shows the current status of project metrics. Metric visibility enables you to assess the progress of project metrics in relation to the desired end results.

Linkware's Job Portal System connects employers with candidates online and facilitates the job application process. With the Job Portal System, candidates can create an account and profile, upload a resume, manage references, search and apply for positions. Employers can create an account and profile, post open positions, search, contact and track candidates throughout the job application process.

Our Job Portal System is intuitive and user friendly. Users can easily search, edit, and add/remove resumes and profiles from the database. Users can also edit and add/remove descriptions as well as upload photos and images.

Job Portal System features include:

• Employer Profile/Jobs Creation
• Job Seeker Profile Creation
• Resume Management
• Reference Management
• Sales Management
• Advanced Job Search
• Advanced Candidate Search
• Auto Responder Mails
• Relative Jobs Mailing to Job Seekers
• Payment Gateway Integration